Terms for complaints and product return

1. Cancel the order and return the product

The consumer has the right to cancel the purchased product and return it within fourteen working days from the date of receipt of the goods, which is mentioned in the documentation of the courier company. The goods must not be with distorted commercial appearance, i.e. to be missing the packaging, to be missing documentation, to be damaged packaging integrity. Bioshield Ltd. undertakes to restore to the consumer the full purchase value of the goods no later than 30 days from the date of which the consumer has exercised his right to withdraw from the contract under Art. 55, para 6 of ZZP.